About
At OpenGov, I served as Lead Product Designer, scaling accessibility and user research practices across the entire organization. Beyond designing in-house, I developed and taught accessibility and user research training programs—including workshops on quantitative and qualitative usability testing—that I delivered to teams across the company and internationally. I partnered with product and engineering teams to embed inclusive design into our culture, delivered research-driven features that simplified government workflows, and helped establish standards that made accessibility a core value rather than a compliance checkbox.
Before OpenGov, I spent several years at CVS Health leading a diverse team of 18 designers, content strategists, and inclusive design specialists. We collaborated closely with product and engineering leadership to influence strategy with rigorous user research, ultimately delivering initiatives that simplified healthcare access for millions of members.
My earlier work as a contractor gave me breadth across industries—I've conducted foundational research, designed interfaces, and built design system components for organizations in consumer electronics, SaaS, insurance, education, and healthcare, including Blue Cross Blue Shield, Bose, Boston Children's Hospital, John Hancock, Liberty Mutual, and many others.
What Drives Me
I care deeply about design that works for people—especially those who need it most. Whether I'm shaping a single flow or building the practices that help an entire organization design more inclusively, I focus on outcomes that are measurable, not just polished.
Beyond Design
I write about cognitive psychology, accessibility, and design systems—exploring how understanding people shapes better product experiences. My work centers on design strategy for complex technical products. I'm equally drawn to understanding how people think and to exploring the world: traveling, learning new languages and cultures, surfing, rock climbing, and making music with my band. Always happy to connect with fellow designers, researchers, and accessibility advocates.
